Privacy Policy
1. Overview
This Privacy Policy explains how Thanh Huan (“we”, “us”, “our”) collects, uses, and shares information about you when you use Chillep - Mood Play (the “App”). By using the App, you agree to the practices described here.
2. Data We Collect
A. Information you provide
- Account & contact: name, email (e.g., via contact forms or support).
- User content: text, images, or other content you submit within the App.
- Support messages: inquiries and feedback you send to us.
B. Information collected automatically
- Device data: device model, OS version, language, timezone.
- Usage data: in-app actions, screens viewed, session length, crash logs.
- Approximate location (if enabled by you or your device settings).
We do not collect precise GPS location, contacts, photos, or microphone/camera content unless a feature requires it and you explicitly grant permission in iOS.
C. Information from third parties (optional)
- Analytics/Ads partners (e.g., Firebase/AdMob): aggregated usage or ad performance.
- Sign-in providers (if used): basic profile info per your consent.
3. How We Use Data
- Provide and improve App features and performance.
- Personalize content, settings, and user experience.
- Respond to comments, support requests, and feedback.
- Monitor usage, fix bugs, and ensure reliability and security.
- Comply with legal obligations and enforce our terms.
- If ads are used: deliver and measure advertising.
Legal bases (EEA/UK): performance of a contract, legitimate interests, consent (where required), and compliance with law.
5. Data Retention
We keep personal data only as long as necessary for the purposes described above, unless a longer retention is required by law. When no longer needed, we take steps to delete or anonymize it.
6. Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Children’s Privacy
The App is not intended for children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps to delete it.
8. Your Rights
Depending on your region, you may have rights to:
- Access, correct, update, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability.
EEA/UK (GDPR): you may also lodge a complaint with your local supervisory authority.
California (CCPA/CPRA): you may have rights to know, delete, and opt-out of certain data “sharing” for cross-context behavioral advertising.
9. Your Choices
- Device permissions: manage camera/photos/microphone/location in iOS Settings.
- Marketing & analytics: some settings can be toggled in-app (if provided) or via your device’s “Limit Ad Tracking/Tracking” settings.
- Data requests: contact us at ngtrhuan1996@icloud.com.
10. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data when transferred internationally.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version in the App or on our site and update the “Last updated” date. Material changes may be communicated via in-app notice or email where appropriate.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Thanh Huan
ngtrhuan1996@icloud.com